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FAQ

  • How can I reserve a product?
    You can send us an email to conctact@cacao1903.com and we will send you the quoted prices from there.
  • How long does it take to release the shipment?
    Depending on the quantity requested and the place of delivery, we could currently dispatch 35,000 kilos of cocoa which would be delivered in loads of 5,000 kilos.
  • Where do you ship?
    We can ship worldwide, the price may vary depending on the shipping and nationalization of the product.
  • What presentation does cocoa come in?
    Our presentation is with 60 kilo jute bags.
  • Do you deliver to port?
    We can deliver to the port and office directly, the price may vary with respect to transport.
  • Do you send free cocoa samples?
    We can send a sample of cocoa with its technical data sheet and all its previous studies, which would be paid for in principle and when you make the purchase it would be deducted from the cargo.
  • How do I add a new question and answer?
    To add a new FAQ, follow these steps: 1. Manage FAQs from the Dashboard or Editor. 2. Add a new question and answer. 3. Assign the new question to a category. 4. Save and publish the changes. You can come back and edit your FAQ at any time.
  • How can I edit or delete the "FAQ" title?
    You can edit the title from the FAQ Settings tab in the Editor. You can also remove or customize the title in your mobile app, from the Site & App tab in the Wix Owner app.
  • Can I add an image, video or GIF to my FAQ?
    Yes. To add audiovisual content, follow these steps: 1. Manage FAQs from the Dashboard or Editor. 2. Create a new FAQ or edit an existing one. 3. Click the video, image, or GIF icon in the response text box. 4. Add audiovisual content from your library and save changes.
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